Overseas Issues

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Overseas Issues

Q:

Do your products comply with international standards and certifications?

A:

Yes, this is the cornerstone of our entry into overseas markets. We attach great importance to international certification, and our products and production systems have passed ISO 9001 quality management system certification. In addition, we are familiar with and able to ensure that our products comply with international standards such as EU CE certification according to customer requirements. We can provide all relevant certification certificates upon request.

Q:

Do your products comply with international standards and certifications?

A:

Yes, this is the cornerstone of our overseas market entry. We place great emphasis on international certifications, and our products and production systems are ISO 9001 certified. Furthermore, we are familiar with and can ensure that our products comply with international standards, such as the EU CE certification, according to customer requirements. We can provide all relevant certifications upon request.

Q:

How do your products adapt to extreme climate conditions?

A:

We have optimized our material formula specifically for the Middle East and Africa:

UV Resistance: We use a high-quality UV-resistant gel coat and add UV absorbers to the resin, significantly slowing fading and aging in strong sunlight.

High-Temperature Resistance: We offer products made from high-temperature-grade resin, ensuring stable mechanical properties and resistance to deformation even in high-temperature environments.

Sand and Dust Resistance: Our products feature a compact design and smooth surface, making them resistant to sand and dust and easy to clean. For products requiring sealing, we utilize enhanced sealing technology.

Q:

How do your products comply with strict EU environmental regulations?

A:

We fully understand and strictly adhere to EU environmental directives. We promise:

All raw materials comply with RoHS (Restriction of Hazardous Substances) and REACH (Registration, Evaluation, Authorization, and Restriction of Chemicals) regulations.

We can provide complete Material Safety Data Sheets (MSDS) and Declarations of Conformity (DoC) upon request, ensuring product compliance from production to export.

Q:

What is the lead time and how do you ensure safe shipping?

A:

Delivery Time: Standard products are typically shipped within 15-30 days after contract confirmation. Customized products are subject to negotiation based on complexity.

Packing: We have extensive export experience. Depending on the product's characteristics, we use a variety of methods, including reinforced wooden crates/iron frames, moisture-proof packaging, and internal cushioning to ensure the safety of our goods during long-distance ocean transportation and multiple loading and unloading operations. Transportation insurance is also provided.

Q:

Can you provide technical support if we have problems?

A:

Absolutely. We offer comprehensive after-sales technical support:

Remote Guidance: We provide immediate remote installation guidance and technical answers via email, WhatsApp, video conferencing, and more.

Document Support: We provide detailed English-language installation manuals, product specifications, and technical drawings.

On-site Service (Optional): For large or complex projects, we can dispatch experienced engineers for on-site technical support and guidance upon consultation (fees not included).

Let's Build the Future

CONTACT US

Hebei Weitong FRP Co., Ltd

Contact Us

Contact Us

Tel: +86 131 0338 7269 +86 156 3318 0270

E-mail: hbwtww@weitongfrp.com

WhatsApp: +86 156 3318 0270 +86 186 3283 8858

Add.: No.101 Chunfeng Street, Jizhou District, Hengshui City, Hebei Province, China

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